Returns & Exchanges
At Menu icon, we want your home to feel perfect, which is why we offer a 30-day return policy on all furniture and decor items in their original condition. If your selection isn't the right fit for your space, our streamlined process ensures a quick and easy exchange or refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your package.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once our warehouse inspects the items, your refund will be processed to the original payment method within 5-7 business days.
